Delivery Information

UK Delivery

We offer complimentary UK delivery on orders over £50.

All our online orders are processed within 1-2 business days (Monday to Friday) and sent first class with Royal Mail which will arrive within 1-2 days of being processed.

*Please note: We are very sorry, due to Royal Mail strikes taking place on 13th, 20th and 25th October 2022, there could be a delay for deliveries placed around these dates.

Please find below our delivery options along with the pricing for each:

  • Standard Delivery - 2lbs and under - £2.99
  • Standard Delivery - 2.1lbs to 4.4lbs - £3.99
  • Standard Delivery - 4.5lbs and over - £6.99

If there is ever a delay to your order for any reason, you will be notified as soon as possible. We will also inform you should a back order be required.

Short-term back orders (less than one week) will be filled as soon as they become available. If an item is on long-term back order, we will notify you and it may have to be reordered when re-available.


We offer a Royal Mail service for smaller orders, and Parcel Force deliveries for orders above 4.4lbs in weight. Cost is dependent on shipping class and package size. 


We offer international delivery to a variety of countries. Customers from the United States and North America should order directly from Avicenna LLC USA, please visit

**Due to changes in procedure with international post as a result of Brexit, there may be a slight delay with European orders.